About

Sorry, It’s Discontinued takes you behind the counter of the luxury beauty, fragrance, and fashion retail world. Hosted by Hilary Nichols, a former business manager with over 25 years in brands like Chanel, Tom Ford, Clarins, and Prescriptives, this binge-worthy series is full of retail stories, discontinued makeup nostalgia, and insider perspectives from high-end department stores like Neiman Marcus, Saks Fifth Avenue, and Nordstrom. From the heartbreak of a favorite lipstick being discontinued, to corporate store visits, gift-with-purchase strategies, and the unfiltered truth about working in luxury sales, Hilary delivers stories that are honest, funny, and relatable. She dives into the daily realities of beauty advisors, makeup artists, freelance artists, and commission-based associates, sharing the glamour, the grit, and everything in between. This is for my retail family, and for all of us who are customers and want to know what really happens behind the counter. Have a seat and join us, with new episodes every Thursday and even more juicy stories on the way.

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