Hi there,

Welcome to Sorry, It's discontinued!


About

Sorry, It’s Discontinued is a podcast about the world of retail and the people who keep it going.Hosted by former luxury beauty manager Hilary Nichols, who spent over 25 years working in department stores and luxury beauty, the show features solo episodes and conversations with fellow retail professionals exploring the heart, challenges, and real stories behind the counter.For the retail family, and anyone who knows there’s more behind the counter than meets the eye.New episodes every Thursday.
Have a seat. Let’s talk.


Tell Me Your Story!

Worked the counter? Miss a favorite fragrance? Have a retail moment or a topic you’d love me to cover? I’m always looking for heartfelt, hilarious, or inspiring stories from the world of beauty, fragrance, and retail.
Whether you were on the sales floor, behind the register, in the stockroom, or just someone who fell in love with a discontinued product. Your story matters.
Sorry, It’s Discontinued is a podcast about the reality of retail, and that means sharing the moments that shaped us, challenged us, and connected us.
💌 Submit your story below.
You might just hear it featured in a future episode.
Share Your Story →

In retail, you give so much of yourself every day. From helping customers to creating moments of connection, it takes real energy and heart. Remember to take care of the person behind the counter too!

Follow & Listen

Follow Sorry, It’s Discontinued for the latest episodes, behind-the-scenes content, and beauty industry tea you won’t hear anywhere else. We’re serving glam, grit, and good stories, one post at a time.

Support Sorry, It's Discontinued!

If this episode meant something to you, consider sponsoring the podcast with a coffee to keep these retail stories alive. Every bit helps.