About
Sorry, It’s Discontinued takes you behind the counter of the beauty, fragrance, and fashion retail world, from the stockroom to the sales floor and from department stores to discontinued dreams.
Hosted by Hilary Nichols, a former business manager with over 25 years of experience working with brands like Chanel, Tom Ford, Clarins, and Prescriptives, this podcast shares the real stories of life in retail. From surviving the holiday rush at Foley’s and Dillard’s to navigating luxury sales at Neiman Marcus, Saks Fifth Avenue, and Nordstrom, Hilary has seen it all.
From discontinued favorites and corporate store visits to gift with purchase strategies and the resilience of beauty advisors, this podcast tells it like it really is.
Made for the retail family and anyone who knows there is more behind the counter than meets the eye.
New episodes drop every Thursday.
Have a seat. Let’s talk.
Tell Me Your Story!
Worked the counter? Miss a favorite fragrance? Have a retail moment or a topic you’d love me to cover? I’m always looking for heartfelt, hilarious, or inspiring stories from the world of beauty, fragrance, and retail.
Whether you were on the sales floor, behind the register, in the stockroom, or just someone who fell in love with a discontinued product. Your story matters.
Sorry, It’s Discontinued is a podcast about the reality of retail, and that means sharing the moments that shaped us, challenged us, and connected us.💌 Submit your story below.
You might just hear it featured in a future episode.
Share Your Story →
In retail, you give so much of yourself every day. From helping customers to creating moments of connection, it takes real energy and heart. Remember to take care of the person behind the counter too!
Follow & Listen
Follow Sorry, It’s Discontinued for the latest episodes, behind-the-scenes content, and beauty industry tea you won’t hear anywhere else. We’re serving glam, grit, and good stories, one post at a time.
Support Sorry, It's Discontinued!
If one of my episodes connected with you or reminded you how retail connects us, consider contributing a coffee to keep these stories going because every little bit helps.