Hi there,

Welcome to Sorry, It's Discontinued!


About

Sorry, It’s Discontinued is a podcast I created to celebrate the human side of retail, the retail associates who keep it going and the stores and brands we all love.I’m Hilary Nichols, a former luxury beauty manager with more than 25 years of retail experience. On the show, I explore retail history, shopping nostalgia, workplace culture, leadership, beauty, fragrance, and everything in between.Some episodes revisit beloved department stores, influential brands, and discontinued favorites that shaped our lives. Others acknowledge the challenges retail associates face while reminding the people behind the name tags that their stories, work, and well-being matter more than they may realize.Whether you have worked in retail, love shopping, or simply miss the stores and products you grew up with, have a seat and join me.Because retail was never just a job, it is part of our history, our memories, and our community.New episode every Thursday.


Tell Me Your Story!

Have you worked behind the counter, experienced a retail moment you’ll never forget or is there a discontinued product you still think about?💌 Share your story below, and you might hear it featured in a future episode.

Working in retail asks you to give your energy, patience and heart every day. While you’re caring for customers remember to care for yourself too. It can make all the difference in how you feel and that is more important than anything.

Follow & Listen

Follow Sorry, It’s Discontinued for new episodes, behind-the-scenes moments, retail history, shopping nostalgia, and honest stories about the people behind the counter. We’re celebrating retail associates and remembering the stores, brands, and products that helped shape our lives—one story at a time.New episode every Thursday.

Support: Sorry, It's Discontinued

Enjoying Sorry, It’s Discontinued? You can help support the show by buying me a coffee. Every contribution is deeply appreciated and helps me continue researching, creating, and sharing the retail stories we love. 💕Support the Show →